Privacy Policy

When you visit our website (www.zalashop.nl ) or provide us with personal information, you consent to your information being collected, stored, used, and disclosed in the manner set forth in this Privacy Policy.

The personal details provided by you to zalashop.nl will be treated confidentially. Apart from what is provided in this declaration, your personal data will not be provided to third parties unless this is necessary for the delivery of products and/or services ordered by you or when you have given your explicit consent to do so.

You are, of course, under no obligation to provide us with personal information, but if you do not provide us with the information we require, we may not be able to help you or process your order. If you do not agree with the procedures outlined in this privacy policy, please do not provide us with any personal information and avoid interacting with our website.

By using our website or placing an order or further supplying personal information, you are deemed to have accepted the regulations as detailed in this statement.
elaborated in this statement.

  1. Applicability

    These regulations apply to zalashop.nl and relate to all processing of personal customer data.
  2. Definition
  • Personal data: any data that can be traced back to a customer or a third party.
  • Processing of personal data: any action or set of actions with regard to personal data, including in any case the collection, recording, organisation, storage, adaptation, alteration, retrieval, consultation, use, provision by means of transmission, dissemination or any other form of making available, bringing together, linking, as well as the blocking, erasure or destruction of data.
  1. Purpose

    Processing of personal data only takes place insofar as this is necessary for the purpose for which these data have been provided by the customer to zalashop.nl, the (optimisation of the) services to the customers of zalashop.nl.

Zalashop.nl can use personal data for the following purposes, among others
To process the customer’s (future) order in the best possible way;
To handle the customer’s orders financially;
To maintain and expand the relationship with the customer, for instance by sending newsletters to customers and by informing customers of interesting offers and changes in the assortment of zalashop.nl;
For statistical and communicative purposes.
Anonymous data can be collected with a view to improving the operations of zalashop.nl.

In accordance with these regulations, personal data are processed in a proper and careful manner and are not processed further in a way that is incompatible with the purpose for which they were obtained.

zalashop.nl requests the customer’s consent and informs the customer about the manner in which it handles the personal data.

  1. What data is collected

The personal data may consist of the following

first and last name
address details
telephone number
e-mail address
company name
payment details (where applicable)
ip-address
internet browser and device type
We do not intend to collect data on website visitors who are younger than 16, unless they have permission from their parents or guardian. However, we cannot verify whether a visitor is over 16. We therefore recommend that parents be involved in the online activities of their children in order to prevent data being collected on children without parental permission.

  1. Provision of personal data

Personal data will only be provided to third parties if this is necessary on the grounds of a statutory provision
and/or
when this is necessary for the purpose for which this information has been provided to zalashop.nl In this context, zalashop.nl can exchange your information among themselves and with other parties:

with entities affiliated with us, suppliers and third parties who provide services to us or on our behalf (e.g. third parties who process your online payments, providers of IT management, third parties who provide analyses of customer orders, providers and processors in the field of IT and cloud storage, external suppliers who provide our SMS service and mailing providers);
if you place an order through our website, mobile website or app, payment by credit card, debit card, Ideal or other medium will be transferred and managed by a third party payment service provider who will confirm the payment to zalashop.nl by providing the transaction ID and payment status;
With any other third party disclosed to you at the time your information was collected. Or after your information was collected and provided that other applicable requirements of data protection law are met.
Anonymous data can be made available to third parties for statistical and/or scientific research purposes, provided that they are useful for realizing zalashop.nl objectives.

zalashop.nl concludes processing agreements insofar as these parties do not have an independent obligation to process personal data.

  1. Storage of the data

The personal data shall not be kept longer than reasonably necessary for proper service provision and/or delivery of product(s).

zalashop.nl complies with the obligation to report data leaks as described in the policy rules of the obligation to report. There will be an internal procedure for handling incidents.

  1. Security of processing

zalashop.nl implements appropriate technical and organisational measures to secure personal data against loss or any form of unlawful processing. These measures guarantee, taking into account the state of the art and the cost of implementation, an appropriate level of security given the risks involved in the processing and the nature of the data to be protected.

However, no data protection or security measure is completely safe and we cannot guarantee the security of your information, especially in the case of online transfers. You must ensure that your information is protected (for example, by protecting your user names and passwords) and you must notify us as soon as possible if you become aware of any security breaches.

zalashop.nl will use its best efforts to ensure that the information we collect and maintain from you is accurate, complete and current. However, we encourage you to notify us of any changes to your information so that we may have an accurate, complete and current version of your information. Please notify us if you believe your information needs to be updated or corrected. At any time, you may request access to and correction of your information. Such requests should be made directly to us by contacting us.

  1. Website and cookies

Zalashop.nl uses cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Oriental uses cookies with a purely technical functionality. They ensure that the website works properly and that, for example, your preferences are remembered. Our cookies provide information regarding personal identification. You can set your browser so that you do not receive any cookies when visiting our website. This may affect the functionality of our website. In addition, you can delete all information previously stored via your browser settings.

These cookies are also used to make the website work properly and to optimise it. In addition, we will place cookies that track your surfing behaviour so that we can offer you tailor-made content and/or advertisements. When you visit our website for the first time, you will be informed about these cookies and asked for permission to place them.

  1. Reviewing, modifying or deleting data

You have the right to inspect, correct or delete your personal data. In addition, you have the right to withdraw your permission for data processing or to object to zalashop.nl processing your personal details and you have the right to data portability. This means that you can submit a request to us to send the personal data we have on you in a computer file to you or another organisation named by you.
zalashop.nl.

To make sure that the request for inspection was made by you, we ask you to send a copy of your proof of identity with the request. In this copy, please make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black. This is to protect your privacy.

We will respond to your request as quickly as possible, but within four weeks. zalashop.nl would also like to point out that you have the option of submitting a complaint to the national supervisory authority, the Autoriteit Persoonsgegevens. You can do so via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

  1. Amendment of privacy statement

Please note that it is possible that we may amend our privacy statement. You can always see the latest version on our website.